Check your phone bill carefully every month. Check if you recognize the names of the long distance companies listed on the bill and the services provided by the phone company. Check for charges on calls that you did not make or services you did not authorize. Look at the rates and line items if it is the same as quoted to you by the long distance company. If there is a part of the phone bill that you did not understand, do not hesitate to call you long distance provider to explain the service or charges. Make sure you know what service was provided, even for small charges. Crammers often try to go undetected by charging small amounts to many consumers.
Keep a record of the phone services you have authorized and used including calls placed to 900 numbers and other types of phone information services. These records can be helpful when billing descriptions are unclear.
Carefully read all forms and promotional materials including the fine print before signing up for phone services or other services to be charged on your phone bill.
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