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Avoid problems on prepaid calling cards |
- Consider getting a billed calling card that you do not have to prepay.
- Ask about guarantees.
- Check rates carefully aside from the ones being advertised. Pay special attention to extra connection surcharges like call completion rules, USF fees, time restrictions, and distance restrictions.
- Check other surcharges. Many pre-paid calling cards charge a first minute penalty, minimum call lengths, large payphone fees, monthly service fee, a recharging fee, or set expiration dates which you have to pay to extend to save unused time.
- Check the customer service number for the provider and verify that it works before purchasing the calling card.
- Make sure the calling card has the full time promised by verifying that it comes in a sealed package and that the PIN is not visible.
- Ask who the underlying provider is to know which company will be carrying your calls.
- Be careful of prepaid calling card providers that won't answer your basic questions in a professional manner.
- Ask trusted sources (friends, family, lawyers) if they have a calling card to recommend.
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