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PIC Freeze
The Preferred Carrier Freeze (PIC Freeze) prevents a change in your long distance carrier selection. The intent of the PIC Freeze is to help protect telephone customers from being "slammed". Slamming is the "unauthorized switching" of your long distance carrier. To lift the PIC Freeze and/or make a change to your long distance carrier while the PIC Freeze is in place, you must notify your local telephone company by using one of the following methods:
  1. Oral authorization stating your intent to lift the PIC Freeze by calling your local phone company.
  2. Written and signed authorization including telephone number(s) stating your intent to lift the PIC Freeze or make a change to a new long distance carrier.
Send this request to your local phone company by asking your new authorized long distance carrier to call consolidated while you remain on the line (A three way call).






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