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El Salpicar De la Llamada

El salpicar de la llamada teléfono sucede cuando usted pone una llamada de un público phone/payphone, del hotel o del aeropuerto y consigue encaminado a un centro distante de la llamada antes de que consiga transferido a su portador interurbano elegido.

Su portador interurbano preferido pudo mandar la cuenta inintencionalmente su llamada como originando del centro distante de la llamada, más bien que de su localización real. Consecuentemente, usted puede ser cargado tarifas interurbanas más altas para la llamada.

Para evitar esta clase de problema escuche cuidadosamente el operador y no consienta ningunas transferencias de la llamada a menos que usted entienda adonde se está transfiriendo la llamada. También, compruebe su cuenta del teléfono y cerciórese de que la creación y la destinación de la llamada esté correctas.

Usted puede archivar una queja con la Comisión federal de las comunicaciones (FCC) con su E-mail fccinfo@fcc.gov, website www.fcc.gov/cgb/complaints.html, o por el teléfono 1-888-CALL-FCC (1-888-225-5322). Chasque aquí para conseguir más información.

Chasque aquí en cómo archivar una queja.


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